High turnover can hurt.
It can make you feel frustrated and hurt that people don’t want to be a part of the business you’ve created. It feels personal because you’ve put yourself into your business and it’s being rejected by someone who has worked on the inside of it. It really sucks.
But the reality is we can’t really stop people from leaving our businesses. I've quit plenty of jobs for a variety of reasons and often it wasn’t directly because of the business or the manager. It was often because I knew that it just wasn’t the place for me. My goals didn’t line up with the organization’s. And that’s okay, because you want people who “get it”, who are completely in it with you.
But are you ever plagued with the “why”? Why, truly why, did the person leave? Could you have prevented it? Yes, you can ask them. But do you wonder if their answer is true? Or how much they’ve left out?
I don’t want you to be plagued with the “why”. You don’t have to be.
But the only way not to be plagued with the "why" is by knowing you've done right by your employees. And the simple, difficult question to ask yourself in order to know if you’ve done right by employees is -
Would you like to work in your business?
Don’t just answer that question in a second. Really think about it. Would you? Would you like to work for you (or your manager)? Are you an understanding, caring boss? Do you push people to do better but also allow room for creativity and mistakes? Do you stress perfectionism or progress? Is your business set up to care for employees? Would you enjoy the environment? Would you feel equipped, supported and generally treated like a person?
Ugh, don’t those questions make you uncomfortable? They make me squirm. It’s always painful to self-analyze in order to look for flaws that are affecting others. But if we don’t do it, then we might continue to hurt people with our actions and be plagued with the guilt-laden “why”.
You should know with certainty that you’d be happy working for you. For your own peace. Because when you feel good about how you’ve treated an employee while they’ve worked for you, you won’t be left with regrets when they leave. Instead, out of your clear conscious, you’ll be able to send them off with care because you know that you’ve done your best by them.